http://newmedias.co.uk/support/ Cambridge New Media Services Support Forum en Sat, 13 Mar 2010 06:57:53 +0000 http://newmedias.co.uk/support/topic/inactive-status-paypal-bug/page/4#post-7018 Sat, 13 Mar 2010 01:41:38 +0000 snapsailing 7018@http://newmedias.co.uk/support/ <p>It has been almost a month since this bug has shown up and still no solution? I have had some irate members on my sites and need to take some action. Can you provide us with an update on what has been going on? </p> http://newmedias.co.uk/support/topic/pages-give-a-404-error-for-public#post-7017 Thu, 11 Mar 2010 23:40:03 +0000 Rich 7017@http://newmedias.co.uk/support/ <p>Thanks Sean<br /> Im going to give that a go tomorrow morning (just waiting for db access) and will let you know how it goes!</p> <p>Thanks<br /> Rich </p> http://newmedias.co.uk/support/topic/image-captions-inside-private-tags-malfunctioning#post-7016 Thu, 11 Mar 2010 23:15:36 +0000 CECat 7016@http://newmedias.co.uk/support/ <p>Thanks, Sean. I don't find the legacy shortcodes option in 1.5.1 settings, although I thought Tim had referred to it far enough back that it should be there. Guess I'll have to wait till late tonight and swap back to 1.5.3, then try the legacy shortcodes option. Would be great if that would do the trick as I don't have a copy left of 1.5.2 -- only 1.5.1 and 1.5.3 for some reason. </p> <p>Thanks! Susan </p> http://newmedias.co.uk/support/topic/image-captions-inside-private-tags-malfunctioning#post-7015 Thu, 11 Mar 2010 22:25:19 +0000 Sean 7015@http://newmedias.co.uk/support/ <p>Hi Susan,</p> <p>Does your site have the legacy shortcodes option set to yes or no. I would set it to yes and see if it makes any difference.</p> <p>thanks<br /> Sean</p> <p>ps: the widget thing was a bug as 1.5.1 was very quickly superceeded by 1.5.2 and then 1.5.3 for stability.</p> <p>thanks<br /> Sean </p> http://newmedias.co.uk/support/topic/pages-give-a-404-error-for-public#post-7014 Thu, 11 Mar 2010 22:23:47 +0000 Sean 7014@http://newmedias.co.uk/support/ <p>Hmm. 1.5.4 has not been released yet so no idea how that happened. Maybe a bug... deactivate will do nothing sadly. You would need to go into wp_options and rename the meta_key value of ym_sys. Call it ym_sys1 or something so ym no longer recognises it. Then go to the settings page in ym and just enter the info again. There are only 4 or 5 fields so not really difficult. You shouldn't need to change the access control settings so just try viewing the homepage again and see what happens. If it all goes pear shaped then simply rename the ym_sys1 back to ym_sys and it should all be back to normal.</p> <p>thanks<br /> Sean </p> http://newmedias.co.uk/support/topic/pages-give-a-404-error-for-public#post-7013 Thu, 11 Mar 2010 22:15:44 +0000 Rich 7013@http://newmedias.co.uk/support/ <p>I have version 1.5.4, If i remove and reinstall without going into the db will it keep its settings?</p> <p>Or is it best to remove those rows in the db then reinstall? (or maybe just deactivate then activate?)</p> <p>Thanks<br /> Rich </p> http://newmedias.co.uk/support/topic/pages-give-a-404-error-for-public#post-7012 Thu, 11 Mar 2010 21:24:57 +0000 Sean 7012@http://newmedias.co.uk/support/ <p>Hmm no it definitely sounds like it's stuck as you put it. Maybe try and reset it. Or maybe remove and reinstall YM and see if it sorts it. Just bin the appropriate db rows (ym_res and ym_sys) to part remove it and keep the post tags etc..</p> <p>Maybe there could be another plugin interfering or something but I think it's full post protection causing problems. What version of YM do you have?</p> <p>thanks<br /> Sean </p> http://newmedias.co.uk/support/topic/pages-give-a-404-error-for-public#post-7011 Thu, 11 Mar 2010 20:58:02 +0000 Rich 7011@http://newmedias.co.uk/support/ <p>Hi Sean<br /> Thanks for the speedy reply!</p> <p>Ive just checked those settings and they are both correct, I did set full post protection to 'yes' yesterday then switched it back to no, do you think the setting could have stuck? Or could there be another reason.</p> <p>Thanks<br /> Rich </p> http://newmedias.co.uk/support/topic/pages-give-a-404-error-for-public#post-7010 Thu, 11 Mar 2010 20:30:33 +0000 Sean 7010@http://newmedias.co.uk/support/ <p>Hi Rich, sounds like you have full post protection turned on. Go to ym &gt; access control settings and check that public access is set to yes and full post protection is set to no.</p> <p>thanks<br /> Sean </p> http://newmedias.co.uk/support/topic/pages-give-a-404-error-for-public#post-7009 Thu, 11 Mar 2010 20:17:53 +0000 Rich 7009@http://newmedias.co.uk/support/ <p>Hi Im am having two problems with pages, for some reason when logged out all my pages give a 404 page but when logged in they are fine. I have not put any kind of restriction on pages as they are free to view. Is there a way of allowing the public (non signed in members) to see them?</p> <p>Also if i set wordpress to use a static page as the homepage in the settings it works fine for members but again if not signed in the homepage just becomes a mess not even a 404 page. Are the two problems related?</p> <p>Thanks<br /> Rich </p> http://newmedias.co.uk/support/topic/image-captions-inside-private-tags-malfunctioning#post-7008 Thu, 11 Mar 2010 12:59:18 +0000 CECat 7008@http://newmedias.co.uk/support/ <p>Well, this is interesting. Made the change, but problem still exists in 1.5.3. Does NOT exist in 1.5.1. However, looking at both files, the 'return $return;' line is the same in both so that probably wasn't the problem anyway. </p> <p>I'll have to do some more thorough testing tonight. I'm beginning to suspect some other conflict somewhere. I'm running a customized version of Tadlock's Hybrid News and belong to the support forum there. I know that he also uses YM, so wouldn't expect anything in Hybrid to conflict or someone else would have had a problem before me. Will LYK if I can narrow it down. We use VERY few plug-ins, but will eliminate all tonight and recheck.</p> <p>One interesting thing -- every time I switch from 1.5.1 to 1.53, I lose all my text widgets. When 1.5.1 is active, I am forced to use &quot;YM Text Widget&quot; -- there is no other text widget available. When 1.5.3 is active, I can choose from either &quot;Text Widget&quot; or &quot;YM Text Widget&quot; -- any insight on why that occurs? I've never had that arise between versions before either. </p> <p>Cheers,<br /> Susan </p> http://newmedias.co.uk/support/topic/image-captions-inside-private-tags-malfunctioning#post-7007 Wed, 10 Mar 2010 13:20:34 +0000 CECat 7007@http://newmedias.co.uk/support/ <p>Found it, Sean, thanks! Not sure why my search yesterday yielded no matches; maybe a typo with my slammed-in-car-door finger. Made the edit at Line 1033 in my 1.5.3 version, but won't test it till late tonight -- I've found that the swap between 1.5.1 and 1.5.3 wreaks a bit of havoc with my widgets, so I'll try to flip back when fewer folks are looking. </p> <p>Thanks!<br /> Susan </p> http://newmedias.co.uk/support/topic/problem-with-coupon-management/page/2#post-7006 Wed, 10 Mar 2010 13:10:49 +0000 pearible 7006@http://newmedias.co.uk/support/ <p>looks like we're all set now! Thank you! </p> http://newmedias.co.uk/support/topic/image-captions-inside-private-tags-malfunctioning#post-7005 Wed, 10 Mar 2010 06:53:06 +0000 Sean 7005@http://newmedias.co.uk/support/ <p>It should have the function. Look again is all I can suggest a that particular code is still very much in use in ym.php. </p> <p>I thought I added the strip tags for you into the last version so in theory it should still be there.</p> <p>thanks<br /> Sean </p> http://newmedias.co.uk/support/topic/image-captions-inside-private-tags-malfunctioning#post-7004 Wed, 10 Mar 2010 00:28:44 +0000 CECat 7004@http://newmedias.co.uk/support/ <p>This problem is looking like the old 'stripslashes' issue from back around 1.4.5. I recently upgraded to 1.5.3. Thought all was ducky till we had a post with multiple images inside private tags. Images alone are fine, but if there are captions, the code is showing. I found the old post relating to videos and thought I'd give that a go but... Sean's instructions stated to find the ym_replace_tag function and replace it. My current YM.php has no such function, so I'm out of ideas. </p> <p>Help! I've had to roll back to 1.5.1, which is causing different issues. Obviously, I'd prefer to be using the most current version, but need to be able to have captions display correctly inside private posts. </p> <p>Thanks!<br /> Susan </p> http://newmedias.co.uk/support/topic/status-of-paypal-ipn-issue#post-7003 Wed, 10 Mar 2010 00:13:48 +0000 CECat 7003@http://newmedias.co.uk/support/ <p>Just checking to see where we are on this. The old thread got a bit complicated with side issues, so thought I'd start fresh.</p> <p>Cheers,<br /> Susan </p> http://newmedias.co.uk/support/topic/problem-with-coupon-management/page/2#post-7002 Tue, 09 Mar 2010 19:05:27 +0000 pearible 7002@http://newmedias.co.uk/support/ <p>e-mail with information sent - please confirm when you receive, and thanks! </p> http://newmedias.co.uk/support/topic/problem-with-coupon-management/page/2#post-7001 Tue, 09 Mar 2010 18:57:04 +0000 Sean 7001@http://newmedias.co.uk/support/ <p>If you want to drop me an email with some login details for your hosting account then I shall take a lok at set it up for you. I think it will be easier than me trying to explain. I should be able to get the db details from ftp information if you would rather send that.</p> <p>cheers<br /> Sean </p> http://newmedias.co.uk/support/topic/problem-with-coupon-management/page/2#post-7000 Tue, 09 Mar 2010 18:53:45 +0000 pearible 7000@http://newmedias.co.uk/support/ <p>Sean,</p> <p>not being a dbm or programmer of any sort, can you explain to me what you just said? :-)</p> <p>How would I go about doing what you've suggested? </p> http://newmedias.co.uk/support/topic/problem-with-coupon-management/page/2#post-6999 Tue, 09 Mar 2010 18:52:05 +0000 Sean 6999@http://newmedias.co.uk/support/ <p>Hi, looks to me like the tables arent created in your database. Can you confirm this for me. The SQL to create them is either in a separate text file called something like ym_tables.sql or in the ym-initialise.php file somewhere. just run the create table code and it should work fine.</p> <p>Let me know how you get on.</p> <p>thanks<br /> Sean </p> http://newmedias.co.uk/support/topic/problem-with-coupon-management/page/2#post-6998 Tue, 09 Mar 2010 18:46:12 +0000 pearible 6998@http://newmedias.co.uk/support/ <p>Hi Tim - I'm using 1.5.4, and can't seem to work coupon management.</p> <p>Like others have described, no matter what I enter into name/value/description, when I click &quot;save&quot; the page refreshes, and all I see is &quot;There are currently no coupons in the database.&quot;</p> <p>Suggestions? </p> http://newmedias.co.uk/support/topic/changing-the-test-of-the-welcomg-email-on-user-registration#post-6995 Sun, 07 Mar 2010 21:01:15 +0000 mediatician 6995@http://newmedias.co.uk/support/ <p>wow Sean - you know you're stuff to guess that! Yes I'm running Simplepress too. I notice now that I have a problem with that too but obviously I'll check the SimplePress forums for that. Thanks for you help. I hadn't even thought to check in there! </p> http://newmedias.co.uk/support/topic/paypal-standards-form-doesnt-save#post-6994 Sun, 07 Mar 2010 20:59:17 +0000 Sean 6994@http://newmedias.co.uk/support/ <p>yup :) </p> http://newmedias.co.uk/support/topic/paypal-standards-form-doesnt-save#post-6993 Sun, 07 Mar 2010 20:54:44 +0000 mediatician 6993@http://newmedias.co.uk/support/ <p>Yes. Its version 1.4.5. Should I just upgrade the version to the latest one then? </p> http://newmedias.co.uk/support/topic/changing-the-test-of-the-welcomg-email-on-user-registration#post-6992 Sun, 07 Mar 2010 19:26:29 +0000 Sean 6992@http://newmedias.co.uk/support/ <p>Are you by any chance using a plugin like simplepress forum. It has it's own version of the welcome email code and therefore my plugin is unlikely to work with it. See my response in the other thread.</p> <p>thanks<br /> Sean </p> http://newmedias.co.uk/support/topic/paypal-standards-form-doesnt-save#post-6991 Sun, 07 Mar 2010 19:24:54 +0000 Sean 6991@http://newmedias.co.uk/support/ <p>What version of YM are you using? We had this problem a few versions ago but sorted it. Are you using 1.4.5 by any chance?</p> <p>thanks<br /> Sean </p> http://newmedias.co.uk/support/topic/changing-the-test-of-the-welcomg-email-on-user-registration#post-6990 Sun, 07 Mar 2010 15:25:32 +0000 mediatician 6990@http://newmedias.co.uk/support/ <p>Hi Sean,</p> <p>Thanks for that - I tried installing the plugin but even though it is now active and I have changed the text, it is still sending the old text when a new user registers. I decided instead to try adding the instructional info we want to the Callback thankyou message in the PayPal Standards setting screen instead but I'm having problems there also (see my resonse to the post: <a href="http://newmedias.co.uk/support/topic/paypal-standards-form-doesnt-save?replies=5#post-6989" rel="nofollow">http://newmedias.co.uk/support/topic/paypal-standards-form-doesnt-save?replies=5#post-6989</a> )</p> <p>Thanks for any help </p> http://newmedias.co.uk/support/topic/paypal-standards-form-doesnt-save#post-6989 Sun, 07 Mar 2010 15:22:08 +0000 mediatician 6989@http://newmedias.co.uk/support/ <p>Hi Sean,</p> <p>I'm having the same problem on my site. I've tried deactivating and I've also tried deleting the ym_paypal value in the database. Deleting ym_paypal did reset all the values back to 0 but when entering a new text into the Callback thankyou message and<br /> Callback failed message, neither of them saved again. </p> <p>Thanks </p> http://newmedias.co.uk/support/topic/changing-the-test-of-the-welcomg-email-on-user-registration#post-6988 Sat, 06 Mar 2010 12:37:13 +0000 Sean 6988@http://newmedias.co.uk/support/ <p><a href="http://www.sean-barton.co.uk/wordpress-welcome-email-editor/" rel="nofollow">http://www.sean-barton.co.uk/wordpress-welcome-email-editor/</a></p> <p>I wrote this a while ago but is quite popular.</p> <p>thanks<br /> Sean </p> http://newmedias.co.uk/support/topic/changing-the-test-of-the-welcomg-email-on-user-registration#post-6987 Sat, 06 Mar 2010 12:30:51 +0000 mediatician 6987@http://newmedias.co.uk/support/ <p>Is it possible to change the wording of the email that is sent out to users once they have registered.</p> <p>I'm refering to the email that containts:</p> <p>Welcome (username) to (site name)<br /> Please find below your login details:<br /> Username: ??<br /> Password: ???<br /> <a href="http://www" rel="nofollow">http://www</a>.(sitename).org/wp-login.php?action=login&amp;view=forum</p> <p>We would like to add some aditional instructions for the new user to this email. </p> http://newmedias.co.uk/support/topic/custom-register-page#post-6985 Fri, 05 Mar 2010 19:40:30 +0000 Sean 6985@http://newmedias.co.uk/support/ <p>Well you can use the description from the roles page in the pack names on the register form. Just go to the YM messages page and look at the bottom where you will find templates. Then follow the instructions as appropriate.</p> <p>Let us know how it goes.</p> <p>thanks<br /> Sean </p> http://newmedias.co.uk/support/topic/custom-register-page#post-6984 Fri, 05 Mar 2010 16:54:39 +0000 BrianS 6984@http://newmedias.co.uk/support/ <p>I know you can modify how the Register page looks by changing the Message information but I was wondering if there is any way to hand code the description of each package onto the Registration page. Or to separate memberships by Ongoing and 1 time memberships. The reason for this is that my site offers both types of memberships (1 Day, 1 Month, 3 Months, 6 Months, 1 Year and then 1 Day Ongoing, 1 Month Ongoing, 3 Months Ongoing, 6 Months Ongoing, 1 Year Ongoing) and other than stating on the site like I do now it looks a little confusing. </p> <p>&quot;The bottom option for each membership duration is an Auto-Renew Membership. (ie. the first &quot;34.95 USD for 1 Month&quot; is a 1 time payment. The second &quot;34.95 USD for 1 Month&quot; in the list is Auto-Renewing and will renew every month until you cancel your membership.)&quot;</p> <p>Maybe just use the Description on the Member Rolls page. Just a thought. </p> http://newmedias.co.uk/support/topic/inactive-status-paypal-bug/page/4#post-6983 Thu, 04 Mar 2010 21:47:11 +0000 Sean 6983@http://newmedias.co.uk/support/ <p>Hi Maja, not possible i'm afraid. The status you set is YM only. Paypal has been instructed from the start of the subscription to bill monthly for a number of months. The only way to pause a subscription to my knowledge is to cancel it. I don't think that Paypal allows for the editing for existing subscriptions. Another down side to the processor I suppose.</p> <p>thanks<br /> Sean </p> http://newmedias.co.uk/support/topic/inactive-status-paypal-bug/page/4#post-6982 Thu, 04 Mar 2010 21:43:33 +0000 maja 6982@http://newmedias.co.uk/support/ <p>Hello there:)</p> <p>I know you might be busy fixing the PayPal IPN bug (which is not the only naughty thing PayPal did recently but that's topic for another place and time I guess...) but I’ll still try my luck. </p> <p>I am not sure whether this question is right for this place and I apologise if I’m wrong. I am using the version 1.5.3(developer). It seems that the first subscription doesn't get activated automatically, but then even if you set the member state to inactive, it will still get restarted and activated automatically at the point of periodical payment. So, it works!!! It wasn't just once, it did happen 3 times. Now, I have the opposite issue from everybody else here:</p> <p>The site XYZ has got a number of members and for reason X (which is quite legitimate) site XYZ needs to temporarily suspend a membership for one of the users and also so _no subscription_ is taken. How do we do this? I have tried to set status to inactive only, but that doesn’t work. I have tried to set the status to expired, that doesn’t work. (When I say doesn’t work – means that the subscription keeps becoming active and payment goes through each period-start). I have tried to set the account to ‘Free’ and inactive, that didn’t do anything. We don’t want to delete the user. Just suspend for a period of time, which might be short or long... How do we suspend payments and make the membership inactive until we restart their account?</p> <p>Thanks,<br /> Maja </p> http://newmedias.co.uk/support/topic/inactive-status-paypal-bug/page/4#post-6981 Thu, 04 Mar 2010 19:40:40 +0000 markshaw 6981@http://newmedias.co.uk/support/ <p>Update... Sean has been fab... has been on my site testing and getting it sorted.. he seemed to have it fixed the other night.. but alas today same issues... so he is having another go to get it sorted... fingers crossed...</p> <p>Mark </p>