Support Forum: Recent Posts

Support Forum: Recent Posts http://newmedias.co.uk/support/ Cambridge New Media Services Support Forum en Fri, 10 Sep 2010 11:29:16 +0000 Glenn on "How to do a Discount Code???" http://newmedias.co.uk/support/topic/how-to-do-a-discount-code-1#post-8213 Fri, 10 Sep 2010 10:08:22 +0000 Glenn 8213@http://newmedias.co.uk/support/ Hi Ernie, Having just seen the screenshots you sent to Tim, everything actually seems to be there and active. So I'm unsure as to what exactly isn't working. Is the user not being prompted for the coupon code, or is the user entering the code and it not applying a discount ? MylifeinFiction on "How to do a Discount Code???" http://newmedias.co.uk/support/topic/how-to-do-a-discount-code-1#post-8212 Fri, 10 Sep 2010 08:58:14 +0000 MylifeinFiction 8212@http://newmedias.co.uk/support/ Where is the 'coupons table setup in the db' located at??? Thanks for your help! Ernie- Tim on "How to do a Discount Code???" http://newmedias.co.uk/support/topic/how-to-do-a-discount-code-1#post-8211 Fri, 10 Sep 2010 08:10:23 +0000 Tim 8211@http://newmedias.co.uk/support/ Name - place your code Value - place 200 Description - a short description to remind you why you have that coupon Done. If you do this and nothing happens, check you have a coupons table setup in the db, old versions that are upgraded sometimes forget to add the table db. MylifeinFiction on "How to do a Discount Code???" http://newmedias.co.uk/support/topic/how-to-do-a-discount-code-1#post-8209 Thu, 09 Sep 2010 20:16:31 +0000 MylifeinFiction 8209@http://newmedias.co.uk/support/ Hey guys I am loving the Pluging now just wanting to know how can I make a discount for 200 dollars on it and use this code AMS913 as the one I give out to clients? Thanks! Ernie- Glenn on "Printing - etc." http://newmedias.co.uk/support/topic/printing-etc#post-8207 Thu, 09 Sep 2010 14:46:24 +0000 Glenn 8207@http://newmedias.co.uk/support/ I did consider suggesting something similar, but figured if I did somebody would point out how easy it is to copy and paste the content or disable the stylesheet. But yes, if you're only looking to deter casual users from printing, a custom printer style sheet in the way wzp explains is certainly a good possibility to consider. wzp on "Printing - etc." http://newmedias.co.uk/support/topic/printing-etc#post-8206 Thu, 09 Sep 2010 14:02:57 +0000 wzp 8206@http://newmedias.co.uk/support/ Create a copy of your theme's stylesheet. and save the copy as your printer stylesheet. In the header.php for your theme, tell WP to use the original for screen media and the copy for print media. Here is an example from my header.php file (warning: extra spaces added to angle brackets!): < !-- Where to find the screen style sheet. -- > < link rel="stylesheet" href="< ?php bloginfo("stylesheet_url");? >" type="text/css" media="screen" / > < !-- Where to find the printer style sheet. -- > < link rel="stylesheet" href="<?php bloginfo("stylesheet_directory"); ?>/print.css" type="text/css" media="print" / > In this example, "style.css" is the main stylesheet and "print.css" is the printer stylesheet. Then in the "printer stylesheet," put "display:none" inside all of the elements that you wish to disable during printing. Now, because the print stylesheet is referenced from the header.php file, it may be possible to use YM to turn on/off different stylesheets for printing. Charles on "YM error after updating website" http://newmedias.co.uk/support/topic/ym-error-after-updating-website#post-8205 Thu, 09 Sep 2010 09:33:05 +0000 Charles 8205@http://newmedias.co.uk/support/ Hi Sean, I sent you a messgae to <a href="mailto:sean@newmedias.co.uk">sean@newmedias.co.uk</a> with details. Thanks for your immediate reply. :) thanks. Glenn on "Printing - etc." http://newmedias.co.uk/support/topic/printing-etc#post-8204 Thu, 09 Sep 2010 09:29:51 +0000 Glenn 8204@http://newmedias.co.uk/support/ Hi Nick, The concept of allowing non-members to see a small amount of "teaser text" and members get the full article is something well catered for in YM as is selling groups of pages together in one pack. However, printing is a whole different issue, this is all controlled by the web browser and not something the website can't easily influence, you can do things like more simplistic style sheets to generate a more print-friendly version of the page, but I'm unaware of any way of simply stopping users printing the content they can see on site. I hope this helps. Sean on "YM error after updating website" http://newmedias.co.uk/support/topic/ym-error-after-updating-website#post-8203 Thu, 09 Sep 2010 09:14:55 +0000 Sean 8203@http://newmedias.co.uk/support/ Hi, why did you not just overwrite the old copy of WP and then it would have taken 5mins instead of having to mess about with db tables etc... Can you send me an email with an admin login and I shall activate it for you again. ta S Charles on "YM error after updating website" http://newmedias.co.uk/support/topic/ym-error-after-updating-website#post-8202 Thu, 09 Sep 2010 09:04:34 +0000 Charles 8202@http://newmedias.co.uk/support/ Hi, We updated our website from wp 2.9.2 to 3.0.1. After update that it gives following error. "The email provided has not purchased a copy of YourMembers Your Members will not function until a valid License Key has been entered. Please enter the email address you used to purchase the plugin in the box below to activate it. We also ask for the site that you purchased YM at so that the license check can be performed on the correct database. If you don't have a key then please visit <a href="http://www.newmedias.co.uk" rel="nofollow">http://www.newmedias.co.uk</a> to purchase one." I know the email address is correct but it doesn't recognize it and this error can be occurred because we installed a brand new copy of the WP, copy and paste the content and just import users from MySQL. So I have no wonder to happen this. So can you please make the adjustments for us? Sean configured the YM for us last time because it gave the same error. Please help us to solve this. Thanks. ilya on "wp_ym_transaction_action table missing?" http://newmedias.co.uk/support/topic/wp_ym_transaction_action-table-missing#post-8199 Wed, 08 Sep 2010 09:28:57 +0000 ilya 8199@http://newmedias.co.uk/support/ Okay, I found the table structure in the plugin activation function, and setup the missing tables: (XXX_ym_transaction, XXX_ym_transaction_action). ilya on "wp_ym_transaction_action table missing?" http://newmedias.co.uk/support/topic/wp_ym_transaction_action-table-missing#post-8198 Wed, 08 Sep 2010 09:19:58 +0000 ilya 8198@http://newmedias.co.uk/support/ Hello, I'm currently struggling to get WorldPay to work in our installation, and I found in the error logs a reference to a missing table: wp_ym_transaction_action. Any ideas why it'd be missing -- or how I could set it up? Thanks in advance! Ilya NickStrong on "Printing - etc." http://newmedias.co.uk/support/topic/printing-etc#post-8193 Tue, 07 Sep 2010 15:14:23 +0000 NickStrong 8193@http://newmedias.co.uk/support/ I have a large WP information site, I'd to be able to a) Control printing of pages, maybe globally, maybe on a category or grouped basis. b) Sell groups of pages, or the whole site (more or less), as a download. Maybe as PDFs, maybe as compiled .exe files. Essentially, the open public can see the site and its contents/navigation/pages etc. but each individual page has a 'more' link after (say) 30 lines being visible, then free membership sign-up is required. Non-members can print pages but the output is similarly severely restricted and no images print. These restrictions would be lifted for Members, but I'd also like to restrict printing out every page of the whole site even to them. Possibly with the option that images only print for (paid)(one-time or maybe annual repeat) Subscribers. And finally, as noted above, Customers can purchase various assemblages of the information as downloads, on a one-off basis. I'd be very grateful if you could answer these points. Thanks. Tim on "Updating Downloads" http://newmedias.co.uk/support/topic/updating-downloads#post-8192 Tue, 07 Sep 2010 12:05:30 +0000 Tim 8192@http://newmedias.co.uk/support/ I agree to put bluntly the download manager currently sucks, it won't be in the next release, but its on the todo list of restarting from scratch anmari on "Updating Downloads" http://newmedias.co.uk/support/topic/updating-downloads#post-8191 Tue, 07 Sep 2010 11:53:14 +0000 anmari 8191@http://newmedias.co.uk/support/ Hi guys, I am playing with downloads for zipped plugin files and have found that basically If I want to update a download file, I have to ftp the update to overwrite the existing download file. Problems: I cannot overwrite /update a download file within the same download number and with the same filename. If I delete the existing download, the underlying file is not deleted, so I cannot add the new file anyway. Because these are plugin files, the names have to be the same otherwise the wordpress zip install will create a new folder (uses the zip file name as the folder name). Now that I know I have no problem ftp'ing, but thought you may want to address this in next release. (Basically I think 1) one should be able to, from the edit download screen, overwrite the download file and 2) a delete download should probably delete the file too? or make that an explicit option. Sean on "tracking downloads" http://newmedias.co.uk/support/topic/tracking-downloads#post-8189 Mon, 06 Sep 2010 23:03:17 +0000 Sean 8189@http://newmedias.co.uk/support/ Hi, It has been quite rightly suggested to me by another forum user that the new YM transaction logging code can store information on number of hits etc.. It's not nicely formatted but it does indeed log downloads. You can find it in the transaction log pages within the YM admin. thanks Sean Sean on "User Roles, Capabilities & YM's place in all of it!" http://newmedias.co.uk/support/topic/user-roles-capabilities-amp-yms-place-in-all-of-it#post-8188 Mon, 06 Sep 2010 21:50:28 +0000 Sean 8188@http://newmedias.co.uk/support/ Hi Anthony, Sorry about the delay in response... Our role system is very different from the WP roles and capabilities system. Users sign up as subscribers as normal and then if they decide to pay then they are given a YM role (which you can choose the name(s) for) which you then allocate access for. YM does allow you to escalate users' roles according to the subscription they buy (optionally). RE the YR integration, you can email YM roles only at the moment so people who are signed up but have not purchased a subscription can be emailed as well. thanks Sean ilya on "Changing all posts' pay-per-post price" http://newmedias.co.uk/support/topic/changing-all-posts-pay-per-post-price#post-8184 Mon, 06 Sep 2010 13:49:13 +0000 ilya 8184@http://newmedias.co.uk/support/ Thanks! That did the trick! dropvision on "german language" http://newmedias.co.uk/support/topic/german-language#post-8183 Mon, 06 Sep 2010 13:24:27 +0000 dropvision 8183@http://newmedias.co.uk/support/ allright thank you then i will send it to you if i am successfull ; ) Glenn on "german language" http://newmedias.co.uk/support/topic/german-language#post-8182 Mon, 06 Sep 2010 13:02:43 +0000 Glenn 8182@http://newmedias.co.uk/support/ I'm not aware of anyone having done any translation work in the past, so yes, you'd have to undertake the work yourself. Let me know how it goes as I'm sure other would like to see the results. dropvision on "german language" http://newmedias.co.uk/support/topic/german-language#post-8179 Mon, 06 Sep 2010 11:36:13 +0000 dropvision 8179@http://newmedias.co.uk/support/ Hello, is there a german language file or do i have to translate it for myselfe in the "lang" folder? best regards Tim on "Import User Data as Promised?" http://newmedias.co.uk/support/topic/import-user-data-as-promised#post-8172 Sat, 04 Sep 2010 05:32:21 +0000 Tim 8172@http://newmedias.co.uk/support/ Can you tell me which version of Your Members and Wordpress you are you using? Also what details are there on your users, import is still very experiemental, as it has no validation and relatively strict data requirements Sean on "callback failed" http://newmedias.co.uk/support/topic/callback-failed-2#post-8170 Fri, 03 Sep 2010 18:36:24 +0000 Sean 8170@http://newmedias.co.uk/support/ Hi Reece, Sorry about the late response... I would recommend upgrading to 1.7 and having another go. We did a lot of work on this issue for 1.6 I believe. thanks Sean kamenlee on "Authorize.net ARB Issue" http://newmedias.co.uk/support/topic/authorizenet-arb-issue#post-8169 Fri, 03 Sep 2010 18:19:51 +0000 kamenlee 8169@http://newmedias.co.uk/support/ Thanks for all of the help Sean. Things seem to be working as needed. reece_wba on "callback failed" http://newmedias.co.uk/support/topic/callback-failed-2#post-8167 Fri, 03 Sep 2010 06:48:38 +0000 reece_wba 8167@http://newmedias.co.uk/support/ I also forgot to mention that I am using YM version 1.5.3 with WordPress 2.9.2. Thanks. Burgy on "Import User Data as Promised?" http://newmedias.co.uk/support/topic/import-user-data-as-promised#post-8165 Thu, 02 Sep 2010 17:24:56 +0000 Burgy 8165@http://newmedias.co.uk/support/ I did buy your Product also because you said: "CSV Import and Export of Users Easily move your member info to and from any application that supports the comma separated variable (CSV) format." <a href="http://www.yourmembers.co.uk/the-plugin/feature-overview/" rel="nofollow">http://www.yourmembers.co.uk/the-plugin/feature-overview/</a> After hours of search I can´t find any place where I can import the useres (1200), also the content of the page is locked down sucessfull and nobody can get the content for which they are paying 120 Euro. Please get back as soon as possible Thanky for the nice piece of work, I would really love to get it going Sincerely Burgy reece_wba on "callback failed" http://newmedias.co.uk/support/topic/callback-failed-2#post-8162 Thu, 02 Sep 2010 07:41:06 +0000 reece_wba 8162@http://newmedias.co.uk/support/ I am getting the following error messages from the Your Members plugin in regards to PayPal IPN. sent a request to host: 'www.paypal.com'. response was: HTTP/1.1 200 OK Date: Wed, 01 Sep 2010 22:42:14 GMT Server: Apache Set-Cookie: ****COOKIE STRING REMOVE**** domain=.paypal.com; path=/; HttpOnly Set-Cookie: cookie_check=yes; expires=Sat, 29-Aug-2020 22:42:14 GMT; domain=.paypal.com; path=/; HttpOnly Set-Cookie: navcmd=_notify-validate; domain=.paypal.com; path=/; HttpOnly Set-Cookie: navlns=0.0; expires=Tue, 27-Aug-2030 22:42:14 GMT; domain=.paypal.com; path=/; HttpOnly Vary: Accept-Encoding Connection: close Transfer-Encoding: chunked Content-Type: text/html; charset=UTF-8 7 INVALID 0 post vars: Array ( [address_status] => unconfirmed [recur_times] => 11 [subscr_date] => 15:42:00 Sep 01, 2010 PDT [payer_id] => ****REMOVED**** [address_street] => ****REMOVED**** [mc_amount1] => 1.00 [inventory] => 994 [mc_amount2] => 16.00 [mc_amount3] => 17.00 [charset] => windows-1252 [address_zip] => ****REMOVED**** [first_name] => ****REMOVED**** [reattempt] => 1 [address_country_code] => AU [address_name] => ****REMOVED**** [notify_version] => 3.0 [subscr_id] => ****REMOVED**** [custom] => 1_1_AUD_458_bhc_W [payer_status] => verified [business] => ****REMOVED**** [address_country] => Australia [address_city] => ****REMOVED**** [verify_sign] => ****REMOVED**** [payer_email] => ****REMOVED**** [btn_id] => 11245769 [last_name] => ****REMOVED**** [address_state] => ****REMOVED**** [receiver_email] => ****REMOVED**** [recurring] => 1 [txn_type] => subscr_signup [item_name] => Study Horses Enrolment [mc_currency] => AUD [item_number] => w-bhc [residence_country] => AU [period1] => 7 D [period2] => 7 D [period3] => 1 W [payment_status] => Processed ) Any ideas why I am getting these email notifications? Thanks, Reece. Sean on "Authorize.net ARB Issue" http://newmedias.co.uk/support/topic/authorizenet-arb-issue#post-8161 Wed, 01 Sep 2010 21:33:32 +0000 Sean 8161@http://newmedias.co.uk/support/ Hi, Thanks for getting in touch with us. I think I know what the redirect issue is. It's to do with either the form method being blank or the form name not being filled in (sometimes JS is used to submit forms). I remember fixing it recently but it's gone into the next version. If you want to email me directly then I can send you another copy of YM to try instead. Another problem you are likely to face is that ARB isn't currently supported.. well.. the rebilling part isn't anyway. The CRON code required to get it working isn't yet in place and therefore rebills will be ignored. I would recommend sticking to single payments for now until we announce the next version of the Authorize.net module. It can't be far off but might not make it into 1.7.2 (the next YM version). thanks Sean anthonydispezio on "User Roles, Capabilities & YM's place in all of it!" http://newmedias.co.uk/support/topic/user-roles-capabilities-amp-yms-place-in-all-of-it#post-8159 Wed, 01 Sep 2010 14:42:56 +0000 anthonydispezio 8159@http://newmedias.co.uk/support/ I am eager to have a stronger understanding of WP User Roles and how they coincide with Your Memebers. I am designing a site that requires users of all walks of userlevel: Admins - obligatory Subscribers - both free and paid subscription services linked to paypal renewal Authors/Editors - users with access to wp-admin to manage posts, custom post types, etc. Sales Reps - users who do not have access to wp-admin, but do have private front-end pages design specifically for their role (and sometimes specifically for that user). Advertisers - similar to sales reps, no wp-admin access, but have access to front-end pages designed specifically for users who are "advertisers" with the website. Ideally, I would like to be able to manage all of these roles and their different capabilities from a single user management page (available to admins). Is this something that can be done by WP? Or by Your Members? Or a collection of plugins? Or some snippets for the functions.php? Am I even understanding user roles correctly? Any help would be greatly appreciated. Thanks, Anthony As a side note: I am interested in using the Your Reminder integration, specifically the ability to email all users of a particular role. Is it possible to maintain this feature for my non-subscription roles? kamenlee on "Authorize.net ARB Issue" http://newmedias.co.uk/support/topic/authorizenet-arb-issue#post-8156 Tue, 31 Aug 2010 19:30:37 +0000 kamenlee 8156@http://newmedias.co.uk/support/ Authorize.net Issue I am trying to setup Authorize.net ARB. I have all of my settings in place and Member Roles setup, but have an issue subscribing as a paid member. If I choose register from the sidebar, I fill in the fields for a new account and choose Member. It adds the account, but lands in a redirect loop that is never ending. Also, if I log in as a trial user and choose "Upgrade Account", choose "member" and hit next, it just refreshes the page to where I would choose member again. Can someone give me a hand with this? frederic on "Donors and subscription" http://newmedias.co.uk/support/topic/donors-and-subscription#post-8155 Tue, 31 Aug 2010 16:32:42 +0000 frederic 8155@http://newmedias.co.uk/support/ Thanks Tim. I admit I haven't seen a membership plugin dealing with non-fixed donations yet... This would be really convenient for reporters and photographers like me who increasingly rely on donations and crowdfunding to do their job. If you could implement such a feature this would give you an edge over the competition IMHO. Frederic Tim on "Donors and subscription" http://newmedias.co.uk/support/topic/donors-and-subscription#post-8154 Tue, 31 Aug 2010 16:10:44 +0000 Tim 8154@http://newmedias.co.uk/support/ I'm afraid we don't offer the option but it would not be hard to build in, piggybacking on the coupon system. I will have a think about it. Sean on "Membership role with Free account type - no description" http://newmedias.co.uk/support/topic/membership-role-with-free-account-type-no-description#post-8152 Tue, 31 Aug 2010 15:32:18 +0000 Sean 8152@http://newmedias.co.uk/support/ Hi anmari, yep the Free module is intentionally like that but it might be worth me looking into the way those things work. If you create a new account type not called Free and then create a pack with 0 value it will work in the same way and respect your naming template. I think the Free module itself might be on it's way out in favour of a pseudo module as opposed to an actual module as we have now. thanks Sean Sean on "Membership role with Free account type - no description" http://newmedias.co.uk/support/topic/membership-role-with-free-account-type-no-description#post-8151 Tue, 31 Aug 2010 15:32:09 +0000 Sean 8151@http://newmedias.co.uk/support/ Hi anmari, yep the Free module is intentionally like that but it might be worth me looking into the way those things work. If you create a new account type not called Free and then create a pack with 0 value it will work in the same way and respect your naming template. I think the Free module itself might be on it's way out in favour of a pseudo module as opposed to an actual module as we have now. thanks Sean Sean on "Membership role with Free account type - no description" http://newmedias.co.uk/support/topic/membership-role-with-free-account-type-no-description#post-8150 Tue, 31 Aug 2010 15:25:02 +0000 Sean 8150@http://newmedias.co.uk/support/ Hi anmari, yep the Free module is intentionally like that but it might be worth me looking into the way those things work. If you create a new account type not called Free and then create a pack with 0 value it will work in the same way and respect your naming template. I think the Free module itself might be on it's way out in favour of a pseudo module as opposed to an actual module as we have now. thanks Sean