Support Forum » Your Members Support » Your Members General Support

Haven't received link to download product

(3 posts)

No tags yet.

  1. csimeral
    Member

    Hi,

    This is completely my fault, but I'm hoping it can get resolved quickly.

    I didn't realize when I purchased this that the email associated with my paypal account (which I used for payment) was from a domain that I allowed to expire. So obviously I'm not going to get the confirmation email or download link.

    How can I go about downloading the plugin?

    Posted 8 months ago #
  2. Sean
    Technical Monkey

    Hi there,

    I'm just off to bed but please can you send the transaction id and some details to t.nash@venture-skills.co.uk and Tim will sort you out in the morning.

    Thanks for buying the product and if you need any help setting up or find any bugs then report them here and we will be back as quickly as possible.

    We are UK based so work from about 8am - midnight give or take.

    thanks
    Sean

    Sean Barton (s.barton@venture-skills.co.uk) - Cambridge New Media Services
    Posted 8 months ago #
  3. Tim
    Technical Monkey

    I actually was coming home from a night out, so sent you the download late last night :)

    Tim Nash (t.nash@venture-skills.co.uk) - Cambridge New Media Services
    Posted 8 months ago #

RSS feed for this topic

Reply

You must log in to post.